Have questions? We have answers!
Here are some Frequently Asked Questions
Shipping:
Where do you ship?
We ship devices within Saskatchewan and accessories within Canada!
How do you ship?
We ship via Canada Post or Purolator. If you have a preference put it in your order comments.
Can I pickup my order?
Yes! During the checkout process you can choose in-store pickup!
Payment:
What forms of payment do you accept?
Our online store is set up for all major credit cards as well as PayPal. You can also choose in-store payment for pickup orders.
Eligibility:
Am I eligible for an upgrade?
You can check the balance owing on your device by texting "Upgrade" to 43383,
using the
mySaskTel app, or visiting one of our
stores
I still owe on my current device, can I still upgrade?
Yes! Visit one of our locations and pay off the remaining balance to upgrade!
Stores:
Where are you located?
We have 15 stores across the province - find all of our locations and hours
here
Do you have this product in stock?
General
How do I top-up my prepaid account?
How do I access my voice mail?
Instructions on how to access your Voice Mail can be
found here!
Other questions?
Just drop us a line! We will be glad to help out!