Have questions? We have answers!
Here are some Frequently Asked Questions
Shipping:
Where do you ship?
We ship devices within Saskatchewan and accessories within Canada!
How do you ship?
We ship via Canada Post or Purolator. If you have a preference put it in your order comments.
Can I pickup my order?
Yes! During the checkout process you can choose in-store pickup!
Payment:
What forms of payment does you accept?
Our online store is set up for all major credit cards as well as PayPal. You can also choose in-store payment for pickup orders.
Eligibility:
Am I eligible for an upgrade?
You can check the balance owing on your device by texting "Upgrade" to 43383,
using the
mySaskTel app, or visiting one of our
storesI still owe on my current device, can I still upgrade?
Yes! Visit one of our locations and pay off the remaining balance to upgrade!
Stores:
Where are you located?
We have 15 stores across the province - find all of our locations and hours
hereDo you have this product in stock?
General
How do I top-up my prepaid account?
How do I access my voice mail?
Instructions on how to access your Voice Mail can be
found here! Other questions?
Just drop us a line! We will be glad to help out!
