Have questions?  We have answers!
Here are some Frequently Asked Questions

 

 

Shipping

How do you ship? 
We ship via Canada Post or Purolator.
If you have a preference put it in your order comments.

Can I pickup my order?
Yes!  During the checkout process you can choose in-store pickup!

Where do you ship?
We ship devices within Saskatchewan and accessories within Canada!

Payment

What forms of payment does your website accept?
Our online store is set up for all major credit cards as well as PayPal.
You can also choose in-store payment for pickup orders.

What forms of payment do you accept in-store?
In-store we also accept all major credit cards as well as cash!

Eligibility

Am I eligible for an upgrade?
 You can check the balance owing on your device by texting "Upgrade" to 43383, 
using the mySaskTel app, or visiting one of our stores.

I still owe on my current device, can I still upgrade?
Yes!  Visit one of our locations and pay off the remaining balance to upgrade!

Stores

Where are you located?
We have 13 stores across the province - find all of our locations and hours here

Do you have this product in stock?
Give us a call, email, or send us a message on Facebook

General

How do I top-up my prepaid account?
Just follow this link! 
Either login or scroll down for a one-time top-up.  

How do I access my voice mail?
Instructions on how to access your Voice Mail can be found here!

 Other questions?

Just drop us a line!  We will be glad to help out!

 

 

COVID-19 information can be found here